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The Consumers Association of Bangladesh on Monday demanded that the government establish a Consumer Rights Division to protect the rights of consumers.
CAB leaders made the demand at a webinar organised by the association.
They said that the Directorate of National Consumer Rights Protection was not capable enough to protect consumer rights.
Though a separate ministry is required, but a division is urgently needed now, they said. CAB organising secretary Syed Mizanur Rahman Raju coordinated the programme.
M Shamsul Alam, senior vice-president of the association, said that the demand for a separate ministry for ensuring the consumers’ rights arose long ago as the Directorate of National Consumer Rights Protection under the commerce ministry failed to deliver.
Though the government’s policy experts are working on this, it is necessary to form a separate division for protecting the consumer rights now, he said.
CAB vice-president SM Nazer Hossain presented the keynote at the event.
He said that the deceiving of consumers had been rising gradually though several authorities like the Directorate of National Consumer Rights Protection, Bangladesh Food Safety Authority and market monitoring cells of the city corporations were conducting drives to check such offences.
Though they imposed fines on wrongdoer businesses and also warned them, the steps failed to diminish market violations, he said.
Nazer said wrongdoers always got relief from legal punishment by applying their money power.
CAB adviser Kazi Abdul Hannan said a number of businesses regularly manipulated the prices of essential commodities targeting Eid, any a big festival and the national budget.
(NA)
